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Ignore the lone bad review. I used Bhutan Best Travel for my solo trip to Bhutan in December last year and I have nothing but praise for their service. I had settled on BBT primarily as Jacyln was a fellow Singaporean and I felt assured after speaking to her. I had to postpone my trip after all the bookings were done due to a family emergency and Jaclyn was most helpful and all re applications/re bookings were done promptly and efficiently. Throughout my 9 days trip, I received 5 star care from my guide, Rabbit and driver, Khandu. Rabbit gave me valuable knowledge on Bhutan and Buddhism and made sure that I get the most amazing photos! While Khandu was most attentive to my needs. Both were instrumental in making this trip a most memorable one for me. What I love most was the fully customisable nature. No request was too small or unachievable. My dietary concerns and other wishes were duly met. Yes, BBT is not the cheapest agent around but their service is exceptional. And Bhutan certainly lives up to its name. The place has such a mystical aura. I highly recommend a visit to Bhutan and get BBT!

Bhutan had been on our bucket list for a long time, and Bhutan Best finally made it happen for us! Our consultation and booking with co-founder Jaclyn was quick and easy, and she happily tailored our private to suit the needs of my mom and grand-aunt. While in Bhutan, our guide Lotay and driver Sanjay made the trip very comfortable, smooth-going and enjoyable! Lotay was a fountain of knowledge and shared his love for his country and its people with us, alongside great jokes on the sometimes long journey. Sanjay was a great driver (very careful) and kept the car clean everyday and made sure we were supplied with water. Rain dashed our plans on the last few days and unfortunately we couldn’t do the hike we wanted to do but Lotay happily rearranged some new activities (eg cooking demonstration at a farm stay, a massage) for us to do while in Paro instead. When our flight home was delayed for over 9 hours, Lotay kept in touch with us constantly to ensure we got on the plane. Overall, the trip was really easy for us as Bhutan Best took care of everything from the get go - packing instructions, airport pickup, hotel check ins, meals etc. ☺️

Bhutan is amazing, ít is beautiful from scenery to people. We were pampered by the tour services, our tour lead is Nidup and all his assistance, we feel very safe and comfortable. We will recommend to our friends whoever want to visit Bhutan. Thank so much Nidup, we have a wonderful time in Bhutan

My wife and I recently booked a 9 day private tour of Bhutan with Bhutan Best Travel. Words cannot adequately describe how pleased and happy we are with the high quality of value, service, and price. Beginning with the travel coordinator Jaclyn Zhang, who provided us with the perfect travel package. Upon arriving at the Paro airport in Bhutan, we received a warm and gracious welcome by our guide Sangay and driver Khandu. Both made it their mission to provide us with an extraordinary vacation experience. We were delighted with our guide’s enthusiasm and passion to teach us all that he knew about his country’s people, their history, culture, customs and cuisine. Our driver Khandu kept us safe on the road with his ninja driving skills and the uncanny ability to manifest just about anything we wanted to happen, earning him the nickname Kan-do. These two talented individuals are responsible for making our vacation dreams come true. We highly recommend Bhutan Best Travel to anyone considering a visit to Bhutan. There is no better choice!

This was the Perfect trip from first contact to the end. Every question was answered almost immediately before we arrived and once in Bhutan, we had one of the best guides that I have ever had. Sanguay and our driver, Terine, were always nearby making sure we had an understanding of the culture and history of what we were seeing or getting the best service from our hotel or restaurant. I wouldn’t hesitate using them again or recommending them.

I chose Best Bhutan Travel because it was high on the tripsdvisor ranking - and frankly because their communications were very professional compared to other agencies and individual travel guides I had reached out to. Communication has been fast, crisp and helpful. They were very supportive with the payment which honestly felt so strange to me (you pay Bhutanese agencies through the national Bhutan bank). They took care of the visa, and our return flights from Nepal to Bhutan. We were happy with the suggested itinerary. We spent 12 days together, all the way to Bumthang. On the trip itself we realised it is more of a guideline where to go - with changes possible for e.g. hotel or activities. The latter was notably thanks to our guide and driver who were phenomenal. We had an amazing time with Lotay (guide) and Khandu (driver). They were kind, attentive, knowledgeable and fun to hang out with. They adjusted the itinerary based on our interests* and their experience. We went to the (in)official start of the Paro festival which is held in the "second tiger nest". We were the only Western foreigners and were so welcomed by all locals, and really enjoyed watching the masked dances, with Lotay explaining to us their meanings and purposes. *Our guide was very, very attentive. For example I mentioned quickly that my wife does a lot of arts and crafts. Therefore, we visited a paper making factory and the institution of 13 arts in Timphu. We really appreciated it. We also went to Karaoke twice, and competed in archery and darts. Our visits to the temples were amazing, with Lotay teaching us about tantric Buddhism, and as a very social person, always talked with the monks and shared more insights with us. Along the way we learnt from the head monks and got blessed. Honestly I could go on about all the positive aspects. On the 2nd day I briefly mentioned that this trip was actually our honeymoon. The very evening they congratulated us with wine and cake, and every hotel had some decoration to celebrate our marriage. It was also very important for me that we eat local, Bhutanese food. It's spicy, trust me. This may be an important element to mention in your planning so that restaurants and hotels are made aware. Our guide and driver took care of everything. We were also always fed to keep energy levels up. Honestly, you get the drift, so I wholeheartedly recommend Best Bhutan Travel. Finally, surprisingly, some hotels were very nice and empty, as if they were just booked for us. We were lucky. As a word of advice: the more East you travel, the more you'll spend time in the car, so prepare accordingly your expectations. We did enjoy Trongsa and Bumthang though! Very different to Western Bhutan.